Overview

While organisations are rightly concerned about the hiring, development and retention of Generation Y and Millennium employees, a broader question remains: can you create a culture that harmonises employees from all generations? With aging populations and a number of older employees needing to work for longer, the generational gap is only going to widen. Is there anything that executive leadership teams can do to get the members of the organisational orchestra working together better?

Simultaneously, organisations in every industry are being asked to be more flexible, more adaptable and more resilient. It is crucial that your people can rapidly develop and implement new skills so you can keep ahead of the pack. An organisation’s performance hinges on the decision making, leadership and execution skills of all employees. A number of myths exist about personal change, adult learning, skill building, and employee performance improvement – is there a simple, proven method that lets you effect rapid change, build skills and improve performance in your team or organisation?

Join Bill Lang for this fascinating full day interactive workshop. In addition to presenting a solid research basis to support his findings, Bill will provide practical solutions to real-world problems: both through case studies of clients he has worked with, and also by workshop participants sharing experiences and issues. You will then be equipped to develop plans to deal with situations that are occurring your workplace right now.

Learning outcomes

At the end of the interactive workshop, participants will:

·         Know the key differences between various generational groups in terms of their attitudes, beliefs and skill sets

·         Understand why these differences exist, and how the gap can be closed

·         Learn the keys to rapid workplace skill development

·         Harness recent neuroscience breakthroughs to improve the effectiveness of leaders and the team members they lead

o    Understand the importance of social and emotional intelligence skills amongst leaders, and how these skills can be rapidly developed

o    Discover if (and how) old brains can be changed, and young brains be focused

·         Develop self-managing teams that manage their own performance, thus freeing up the leader to be more strategic

Module 1:

Understanding and overcoming multi-generational employee management issues

Course content

·         Understanding generational groups: key differences, causes of the differences, and how the gap can be closed

·         Leadership lessons: harnessing the latest validated research from the Harvard Business School and the fields of neuroscience and psychology

o    What is social and emotional intelligence? Can these skills be learned?

o    Multi-generational learning methods: teaching an old dog new tricks, and focussing the energy of puppies

 
Module 2:

How to rapidly build the skills of leaders and employees to develop cohesive and highly effective teams that deliver outstanding results

Course content

·         The 6 practices that underpin superior organisational performance

·         The 6 essential elements of a highly engaged team and individual team members

·         Boosting leadership effectiveness by rapidly building emotional intelligence skills

·         Creating the optimum emotional environment to maximise workplace learning

·         Developing self-managing teams

·         Embedding a culture of continuous learning